Hello! I’m Julie Ahn

Creative Leader | UX/CX | MBA

"Be yourself; everyone else is already taken." - Oscar Wilde

// About Me

3 Pillars of My Design Philosophy

AGILITY
Bring stakeholders in early. Stay open to what the data reveals, even when it means pivoting.
CURIOSITY & ITERATION:
Iteration is the operating model, not a phase for the product and the team building it.
EMPATHY & DATA:
Start with intuition, validate with data. The right question up front turns research into a decision.

Achievements:

DESIGN LEADERSHIP AT SCALE
Leading teams of designers; turning ICs into subject-matter experts, not just task-doers.
0-1 CREATIVE PROBLEM SOLVING
Finding the real shape of an ambiguous idea, getting ahead of building the wrong thing.
DESIGN OPS AND AI-ASSISTED WORKFLOWS
Rewiring messy handoffs and unclear ownership so teams move fast without guessing; applied that same instinct early to AI-assisted workflows.
INNOVATION BEYOND THE ROADMAPS
Organizing patent workshops, having thoughtful design critique. 3 accepted patents.
DRIVING MILESTONES TOWARDS RESULTS
The roadmap's the floor, not the ceiling.
BRIDGING PHYSICAL AND DIGITAL SPACES
Streaming Media, Living Room, Mobile, Web, Console experiences.

// Toolkit

Primary Design Programs:

// Conclusion

At the End of the Day:

I lead with intuition, embrace craft, include people, and am a student of all of the above.

New UX/CX Projects - Coming Soon

Case Studies

Library Organization - List

New design pattern for “Lists” allowing customers who are browsing or own large catalogs to organize their content. User testing revealed easy on-boarding experience was needed for discoverability.

CASE STUDY

Family Features

Converting the typical user experience with kids and families in mind. This includes parental controls, age limits, password/PIN, and a safe viewing environment.

CASE STUDY

VUDU + FANDANGONOW Migration

Extensive work was done around onboarding and merging two streaming platforms. It involved numerous stakeholders including security, system ops, design, and marketing.

CASE STUDY